Singapore, 26^th August, 2026 — IBM (NYSE: IBM) today announced the successful completion of a payroll modernisation for SingHealth, Singapore's leading and largest public healthcare group. Led by IBM Consulting, the project migrated SingHealth’s payroll and custom applications from SAP ECC to SAP S/4HANA on a Private RISE model.

The migration makes SingHealth, alongside NHG Health, National University Health System (NUHS) and the Ministry of Health Holdings (MOHH), the first group of healthcare clusters in Singapore to move to SAP Private RISE.

Payroll is one of the most tightly regulated functions in any organisation, subject to statutory requirements including Central Provident Fund (CPF) contributions, IRAS tax obligations, and compliance policies that are constantly evolving. Running payroll on a legacy platform meant growing exposure to security vulnerabilities and escalating support costs, and increasing compliance risks. These are risks that a public healthcare institution of this scale and responsibility simply cannot afford.

IBM Consulting partnered with SingHealth and its payment processing partner, 1FSS to design and execute a secure migration path that ensured stringent adherence to critical risk and compliance requirements, while ensuring uninterrupted payroll operations for Singapore’s healthcare professionals. The seamless, end‑to‑end transformation included:

• Building a secure, modern payroll infrastructure that integrates with SingHealth’s Human Resource workforce management and finance systems—reducing the risk of data failures and making it faster to onboard new services;
• Ensuring all payroll processes and data are transferred accurately and without disruption to users;
• Simplifying the system’s core architecture to improve stability, reduce maintenance complexity and costs, and easily adapt to future regulatory and policy changes;
• Establishing a structured process to continuously incorporate the latest compliance and security updates, safeguarding sensitive employee and payroll data, and reducing the risk of audit findings and regulatory non-compliance; and
• Transforming payroll from a processing function into a platform for insights that supports workforce automation and analytics and enables more informed operational and financial decisions.

Johnny Quah, DGCFO, SingHealth said: “This collaboration with IBM Consulting, with the support of Synapxe, enabled us to upgrade a our payroll infrastructure without any disruption to our operations. This migration to a more modern and robust payroll infrastructure is an important step in strengthening our back-end systems, and we are happy with how the transition was managed. 

Abraham Thomas, Managing Partner, IBM Consulting, ASEAN said: “Public healthcare institutions operate under immense pressure to deliver and the systems behind the scenes must be equally resilient. As organizations across the region modernise their critical systems, SingHealth’s experience demonstrates that even the most complex migrations can be executed without interruption. IBM Consulting remains committed to helping healthcare institutions across Singapore and ASEAN build the infrastructure foundations that allow them to operate with confidence and focus on delivering quality healthcare that citizens rely on.”

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About SingHealth

SingHealth, Singapore’s largest and leading public healthcare cluster, puts patients at the heart of all we do. Through our network of acute hospitals, national specialty centres, polyclinics and community hospitals, SingHealth delivers integrated care across every stage of life, from prevention and diagnosis to treatment, rehabilitation and long-term health management, offering multidisciplinary expertise across a wide range of specialties. Beyond hospital walls, SingHealth partners community care providers to enable the population to keep well, get well and live well. As an academic medical centre, SingHealth partners Duke-NUS Medical School and forms strategic collaborations across industries and the academia to advance research, innovation and education. Our goal is to drive impactful care outcomes, enhance patient experience and transform healthcare delivery, here and on the global front. For more information, please visit: www.singhealth.com.sg

Members of the SingHealth group

Hospitals (Tertiary Specialty Care):
Singapore General Hospital, Changi General Hospital, Sengkang General Hospital, KK Women's and Children's Hospital, and Eastern General Hospital (expected completion around 2029 to 2030)

National Specialty Centres (Tertiary Specialty Care):
National Cancer Centre Singapore, National Dental Centre Singapore, National Heart Centre Singapore, National Neuroscience Institute, and Singapore National Eye Centre

SingHealth Polyclinics (Primary Care):
Bedok, Bukit Merah, Eunos, Marine Parade, Outram, Pasir Ris, Punggol, Sengkang, Tampines, Tampines North and Kaki Bukit (upcoming)

SingHealth Community Hospitals (Intermediate and Long-term Care):
Sengkang Community Hospital, Outram Community Hospital, and Eastern Community Hospital (expected completion around 2029 to 2030)

About IBM

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity, and service.  Visit www.ibm.com for more information.

Media Contact

Preeti Gupta
IBM Communications
preetig@sg.ibm.com