Bangkok, Thailand – 20 August 2020: IBM (NYSE) and Bumrungrad International Hospital, one of the largest private hospitals in Southeast Asia, today announced that it will implement an intelligent cloud solution and migrate its SAP workloads to the highly-secured, performance-guaranteed and pay-per-use platform-as-a-service (PaaS) model of IBM Cloud from the existing on-premise infrastructure. This will allow Bumrungrad to drive innovation, enhance operational efficiency while also benefiting from one of the industry's most open and secure clouds for business.

Bumrungrad International treats over 1.1 million patients from over 190 different countries each year. As such, the delivery of innovative clinical and service experiences is the priority for Bumrungrad. This requires fully integrated systems with rigorous performance to support enable operational excellence is essential.

Bumrungrad decided to enhance the stability of its on-premises infrastructure by leveraging on new cloud capabilities, integrating on-premises and a cloud environment to increase its operational efficiency.

Bumrungrad will leverage IBM’s 24/7 SAP managed application on IBM Cloud and security managed services. Under the agreement, IBM will help Bumrungrad migrate its SAP and S/4HANA on-premise system to the highly-secure IBM Cloud environment with a guaranteed performance of 99.9% service level availability. It will also help Bumrungrad to reduce the total cost of ownership (TCO) and the overall operational risks.

With the new infrastructure in place Bumrungrad anticipates high levels of service in terms of availability and reliability, as well as enterprise-grade security. Technical staff can now devote time to strategic digital transformation initiatives as routine IT management and maintenance tasks will be reduced. The migration to the highly-secure IBM Cloud as well as the competency of IBM’s cloud security management will allow Bumrungrad to improve resiliency and security without disrupting business operations, while also leveraging higher value technology such as AI, analytics, blockchain, machine learning to further support its digital transformation.

“The healthcare industry is moving forward into a new era of smart hospitals and healthcare 4.0. Understanding the trends of the healthcare industry and medical services in Thailand and Global helps Bumrungrad International Hospital maintain its standard of being recognized as a top-tier international hospital. We have always been a leader in medical technology and innovative patient services, and leveraging technology and innovation to improve the quality of treatment and services, and also with our multidisciplinary teams of experienced medical doctors and experts,” said Mr. Ignacio Diaz Sanchez, Chief Information Technology Officer, Bumrungrad International Hospital. “Technology makes healthcare transformation possible and IBM Services for Managed SAP Applications is the right choice with the highest security and innovation available on IBM Cloud which will help us in achieving our mission, not only today but also in the near future.”

“Secure, predictive and proactive management services supporting, as well as secure and compliant cloud platforms, are what organizations are looking for in today’s digital business landscape – especially in highly regulated industries like healthcare,” added Apichart Arunkunarax, Country Manager for Global Technology Services, IBM Thailand. “IBM is pleased to bring today IBM Cloud platform, together with the managed services from IBM’s technology and industry experts, to support Bumrungrad in delivering world-class care to millions of patients.

#######